At Erkan, we prioritize the security and protection of our customers’ data. We are committed to maintaining the confidentiality, integrity, and availability of the information you entrust to us. Please review our Customer Security and Data Protection policy to understand how we handle and safeguard your data.
1. Data Collection:
- We collect only the necessary information required for order processing, customer support, and personalized services. This may include your name, contact details, and purchase history.
2. Secure Transactions:
- Your payment information is secured through encryption technologies. We do not store your payment details after the transaction is complete.
3. Information Usage:
- We use your data for order fulfillment, communication, and to enhance your overall shopping experience. Your information is not shared with third parties without your consent.
4. Data Access Control:
- Access to customer data is restricted to authorized personnel only. Our employees undergo training on data protection practices and are bound by confidentiality agreements.
5. Cookies and Tracking:
- We use cookies to improve website functionality and understand user preferences. Cookies do not contain personally identifiable information, and you can manage your cookie preferences in your browser settings.
6. Third-Party Services:
- In certain cases, we may use third-party services for analytics, marketing, or other business functions. These services are carefully selected, and their data handling practices align with our commitment to security and privacy.
7. Data Retention:
- We retain customer data only for as long as necessary for the purposes outlined in our Privacy Policy. If you have any concerns about your data, please contact us.
8. Communication Security:
- Our communication channels, including emails and online forms, are secured to protect sensitive information. Be cautious about sharing personal information through unsecured channels.
9. Data Breach Response:
- In the unlikely event of a data breach, we have established protocols to promptly assess and address the situation. Affected customers will be notified in accordance with applicable laws.
10. Customer Rights:
- You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact our customer support.
11. Updates to Policy:
- We may update our Customer Security and Data Protection policy. Check this page periodically for any changes.
12. Contact Us:
- If you have any questions or concerns regarding our data protection practices, please contact us at support@erkan.shop or visit us at our physical address:
- Erkan
- 3100 Express Dr S, Islandia, NY 11749, USA
Thank you for entrusting Erkan with your information. We are dedicated to maintaining the highest standards of customer security and data protection.